Managing Telephone Numbers on the Nextiva App

If your screen looks like the below picture below, then follow the following steps.

Nextiva Number Management

Assigning phone numbers

From the Nextiva voice admin dashboard, hover over Users > Manage Users. Hover over the user and click the pencil icon to the right > Phone Number.

Assign a phone number, extension, and call forward unreachable number.

Add additional phone numbers or extensions by clicking Alternate number.

You can also choose a ringtone to help identify the number called based on a particular tone or pattern.

If your screen looks like the below picture below, then follow the following steps.

Nextiva Phone Number Managing

Assigning phone numbers

From the NextOS admin home page, select Users > Actions > Voice Setup or Voice Settings if the user is already set up with voice. Select Phone Number under Essential Settings on the left.

Assign a phone number, extension, and call forward unreachable number.

Add additional phone numbers or extensions by clicking Add Number.

You can also choose a ringtone to help identify the number called based on a particular tone or pattern.